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Support Availability
Hours: Sunday – Thursday, 9:00 AM – 6:00 PM (GMT+6)
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Frequently Asked Questions
Got questions about Pixelavo? Here you’ll find clear answers to the most common queries about setup, features, and troubleshooting—so you can get started with confidence.
How do I install Pixelavo?
Installing Pixelavo is simple: 1) Download the plugin from your account, 2) Go to WordPress admin > Plugins > Add New > Upload Plugin, 3) Upload the ZIP file and activate. The setup wizard will guide you through the rest.
Where do I find my Facebook Pixel ID?
You can find your Pixel ID in Facebook Events Manager. Go to facebook.com/events_manager, select your pixel from the left menu, and copy the ID number shown at the top.
Is Pixelavo compatible with my theme?
Yes! Pixelavo works with any properly coded WordPress theme. It doesn’t modify your theme files and uses standard WordPress hooks for maximum compatibility.
Can I track custom events?
Yes! Pro plans include unlimited custom events. You can track any user interaction like button clicks, form submissions, video views, or scroll depth.
What’s the difference between Pixel and Conversion API?
Facebook Pixel tracks events in the user’s browser, while Conversion API sends data directly from your server. CAPI is more reliable and bypasses browser restrictions like iOS 14.5+ privacy features.
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Server-Side Tracking
WooCommerce Integration
Multiple Pixels Support
Custom Event Tracking